Holmleigh Care Homes Group understands that the privacy and security of your information is important. This notice is to inform you what data we hold about you and why, what we do with that data and informs you of your rights regarding the personal information we hold under current data protection law.
Holmleigh Care Homes Group, registered at Windsor House, Bayshill Road, Cheltenham, GL50 3AT is the Data Controller of the information covered by this privacy notice.
Holmleigh Group will store and process personal data related to our website users for referrals, whistle-blowing concerns, complaints, compliments and any other general enquiries. Personal data held in relation to these enquiries include:
We process personal data with your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or services.
Holmleigh Group will also store personal data related to our website users to help us select services or materials for inclusion on the Website that may be of interest to our customers. Personal information in relation to this service include:
Internet browser, IP address and operating system.
Information related to the browser or device you use to access our website.
We obtain data directly from you via our Holmleigh website.
The Holmleigh Group website may contain links to other sites that may request additional information from you. We are not responsible for the privacy practices or the content of other web sites to which link from our site.
No sensitive data types are collected or processed.
No automated profiling or decision-making on data subjects will take place.
Information collected by Holmleigh Group will only be used to communicate with our customers. We will use your personal information to:
Any details we do retain will be stored in secure systems in line with the data protection principles of integrity and confidentiality.
Your details may be passed on third parties, but that is not for any purposes other than the purposes mentioned above.
Categories of third parties are as follows:
We do not transfer your data outside of the EEA.
As long as you have an outstanding enquiry with us, we will consider you to be an active customer and will retain your personal data outlined above. Holmleigh Group will delete customer enquiries known to be no longer required within 6 months of inactivity. However, should you wish to have any personal data erased, you may invoke your rights as described in the section below.
Holmleigh Group recognise the rights of the data subject in regard to this data processing. As a data subject, you have:
Should you wish to invoke any of your rights, or have any queries about the information we hold about you, please contact:
Post: Matthew Western, The Holmleigh Group, 141 High Street, Tredworth, Gloucester, GL1 4TB
Tel: 01452 300025